Providing professional IT support services to businesses and homes customers since 2004.
We offer a wide range of services to both business and home customers.
Computer repairs & upgrades
Laptop repairs & upgrades
Data recovery from hard drives, flash drives and memory cards
Data backup solutions for businesses and homes customers
Hard drive repairs
Virus and spyware removal
Wired and wireless network installation
Broadband and cable installation
Remote support via internet
Business and home support plans with monthly contracts with no ties
Server & Network support & monitoring service
Onsite and off site backups solutions
Hosted Exchange setup and migration
Onsite or remote computer training
Free advice over the phone or email
We provide our onsite service to the whole of Wiltshire and surrounding area's, including but not limited to
Bath, Westbury, Trowbridge, Bradford On Avon, Warminster, Frome, Melksham, Devizes, Corsham, Chippenham, Radstock.
If your area is not listed here please see the list at the bottom of this page.
Same day call out service.
In most cases we provide a same day on site call out service, our engineers will visit you at your business or home. You have none of the hassle of unplugging your computer and then travelling miles to get it repaired.
Drop Off Repair Service.
If you like you can drop your machine off to our office for repair, just give us call and we will then arrange date and time for you to come. Once repaired we then will contact you to arrange for you to pick up your machine, so there is no waiting around and wasting your time.
We also provide a remote support service where in most cases we will be able to resolve your problems. We can even remove viruses and malware in this way. The charge for this service will depend on what you would like us to do. In most cases we charge £35.00 per hour.
Our prices are very competitive and we always check our hardware prices against online retailers to make sure your getting the best deals.
We do not charge a call out fee, we charge a fix hourly rate of £60.00 for the first hour and in some cases where we need to be on site for more than an hour we charge £30.00 for every additional 30 minutes.
If you bring the item into us for repair then we charge £50.00 per hour and in some cases where we need to spend more than an hour we charge £25.00 for every additional 30 minutes.
In most cases we charge an hourly rate of £35.00 per hour, however for some work like hosted exchange setup and migration our charges are different.
Please note all the above prices is for labour only and do not include the cost of parts.
We now repair screens, digitizers and batteries on iPads, iPhones and other smart phones.
Please call us for a quote.